Terms and Conditions
1. Area of Application and Customers
These Terms and Conditions (Allgemeinen Geschäftsbedingungen (AGB)) applies alone to orders made by customers over our onlineshop www.soohotrightnow.com (hereafter SHRN). We do not accept dissenting conditions on the part of the customer of third parties, unless we have expressly accepted their validity. The SHRN range of products is expressly directed at the consumer (every natural person finalising the contract in a manner which cannot be assigned to his or her commercial or self-employed occupational activity, §13 BGB).
2. Range of Products, Order Transaction and Conclusion of Contract
The depiction of the products on the onlineshop does not represent a legally binding offer, rather a non-binding online-catalogue.
By clicking on the button “Add to cart‚Äù the desired product can be put into the shopping basket, this action is non-binding. The shopping basket can be reviewed at any time by clicking on the “Cart‚Äù link, any product previously deposited in the shopping basket can be removed. A product in the shopping basket can be purchased by first clicking on the “Cart‚Äù link and entering the required information. Registration is not necessary.
By clicking the button “Place your Order & Pay‚Äù one is entering into a binding transaction regarding the desired products. After dispatching ones order, an the customer will recieve an confirmation email regarding the receipt of the order (Bestellbestätigung). This though does not represent an acceptance of the customers order but rather represents a confirmation that the order has reached us.
The act of sale comes about when we either confirm the contract via email (Auftragsbestätigung) or the delivery of the products is completed and we thus confirm the order.
One is no longer bound to ones order should no confirmation email be recievied within three working days or the product is not delivered.
3. Contracting Party
The act of sale is concluded with:
SHRN – Kuhlmann & Mitschke-Collande & Schöllhorn GbR
Phone: +49 – (0)89 – 260 104 19
4. Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us
SHRN – Kuhlmann & Mitschke-Collande & Schöllhorn GbR
Tel.: +49 (0) 89 260 104 19
E-Mail: [email protected]
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
5. Contract Storage
The order as well as the details given in doing so will be saved by us and can be requested from us by the customer. It is also possible to print the order and the given details in the course of the ordering process. Insofar as one has registered as a customer, one can view ones details at any time after entering ones personal access data in the online customer area. Data relating to orders will be sent with the confirmation email to the email adress given in the ordering process.
Delivery takes place within the delivery deadline given on the relevant page in regards to the address to which the product is to be delivered. Our products are delivered by DHL (www.dhl.de) and Fedex (www.fedex.com) Regarding prepayment the deadline given for delivery begins the day the full price is paid (including VAT and shipping costs), when paying via PayPal it begins as soon as reciept of payment has taken place, with credit card payments the deadine begins with the confirmation of order. You will receive your order, as far a possible, in one shipment. Should it be necessary, due to technical or logistical reasons, to send your order in more than one shipment, no extra cost will accrue.
All displayed prices include German VAT of 19%. All prices do not include shipping costs.
Please note that local charges (customs duty, sales tax) can occur, depending on your region and local customs duties. These charges are at your own expense.
Following forms of payment are possible:
It is possible to pay via prepayment. As such ones transfers the price given in the ordering process into the specified account. The account will be specified in the confirmation of order and will the product will be delivered once payment has taken place.
Paypal is an online payment process, that works via linkage with a bank account or creditcard. To be able to pay via PayPal it is necessary to have a PayPal account, which can be opened in the process of ordering. Further information on PayPal is available under www.paypal.de.
Creditcard (MasterCard, Visa)
To pay with one of the above mentioned Creditcards, it is necessary to choose the relevant card and enter the required details in the relevant fields. The creditcard will be charged via the Wirecard AG, Einsteinring 35, 85609 Aschheim, Deutschland, www.wirecard.de.
If not stated otherwise the following rules apply to all coupons and discount promotions:
No cash refund.
On-sale products are excluded.
10. Reservation of Property Rights
Products remain our property until payment has taken place.
Relevant legal provisions apply in case of defective goods.
12. Applicable Law
Agreements are governed by the law of the Federal Republic of Germany in exclusion of the UN buying law, as far as no binding international consumer protection law is in opposition.
13. Contract Language
Contract language is German.
14. Final Provisions
Should single stipulations be or become invalid, so will none of the other stipulations become invalid.